TSD Knoxville - Youth Service Worker 2

TSD Knoxville - Youth Service Worker 2

Knoxville, TN

TSD is searching for a youth service worker. The Department of Student Life Residential Program provides a learning and independent living environment where students and develop to their fullest potential. The Youth Service Worker 2 position is responsible for providing service to students in the residential program. As a promotional position from YSW1, this position serves as an assistant supervisor. The YSW2 requires increased responsibility in the areas of student transportation, documentation, ordering supplies and leading student management within the residential program.

Essential Duties and Responsibilities:

• Direct supervision of students and staff in a residential living environment
• Provide on-going care and training to TSD residential students
• Administer rules and regulations of TSD
• Act as Assistant Supervisor in the Residential program
• Weekly chaperone students on home going and return trips up to 14 hours
• Accompany students on field trips and extracurricular activities
• Order supplies, food and milk weekly
• Plan and direct learning opportunities for living and recreational activities
• Build and maintain appropriate rapport with students and their families
• Counsel or discipline students as necessary
• Identify and fulfill emotional and social needs of students
• Assist in the development and implementation of residential student education plans


• Provide on the job training to staff
• Prepare reports, memos and various types of notifications for students and staff
• Attend meetings within cottage and department regularly
• Interface with parents and legal guardians of students
• Manage students with multiple disabilities as assigned
• Maintain safety of assigned students
• Keep records and make reports
• Maintain high personal standards as a role model for students
• Answer phone calls/VP calls and deal with crisis situations
• Performing other duties as assigned

Knowledge, Skills, and Abilities:

• Scheduling and time management skills
• Planning and preparing meals for groups of students
• Ability to identify student needs
• Problem solving skills to address various situations
• Knowledge of American Sign Language (ASL) preferred
• Ability to work with a team of employees
• Goal oriented and student focused
• Ability to manage multiple students alone
• Ability to follow assignments as provided by Supervisor
• Skills in planning and identifying needs of cottage

Benefits include medical, dental, vision and life insurance, retirement pension, 401(k) match, employee assistance program, personal and sick leave (PTO) and more. A full listing of employee benefits can be found here: https://www.tn.gov/hr/employees1/benefits.html

• High School diploma or GED required
• Associates Degree or above (preferred)
• Valid Tennessee Driver’s License
• Child care experience (preferred)
• SLPI:ASL rating of Intermediate or above required; SLPI/ASL rating of Intermediate Plus preferred. American Sign Language (ASL) sign classes and skill development support available for selected qualified applicants who do not meet the rating level.

State of TN Salary Grade H - $2825.00 per month